It is absolutely necessary that the earlier technician arrives with the new staff and introduces him to us.
At regular intervals we have someone who claims to have been sent by Eureka Forbes for maintenance as I have done a 3 year contract with the Company.
I have Not allowed entry to such frauds, as we hear so much of these tricksters committing a petty or serious crime. Eureka sending their staff without intimation is a Criminal offense and this practice must be stopped forthwith.
Last week in my absence my wife allowed a techie to enter the apartment and do the maintenance. He did attempt but was unable to open the filter unit and informed my wife he would arrive with his senior.
Now the unit lies in wait of the maintenance from the actual technician.
Will Eureka Forbes respond immediately
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