But after that I keep getting messages as earlier
and a mail asking me to Pay for something they never delivered or gave or I asked for
I have been constantly telling them I do not have/ want your card, so please leave me alone, unless you want me to file a lawsuit on SBI for mental torture of a Senior Citizen. Remember I am 69 years today
and I have Advocates who will fight my case and recover from you damages in excess of 1Cr.
Also you do not have any re-dressal mechanism. Just shoot and Scoot
You send me messages/SMS. I want to respond. There is No way I can
Resolve these first and see how India rises up against you
Told him in no uncertain terms that I do not want your Card. Have not accepted it, so where is the question of Billing it to me.
Towards the end of the conversation, I told him as a Senior Citizen I do not want to get
into anything further and just stop my Card. At which point he started abusing my dead mother.
From: Rxxxxxxx Rxx <rxxxx@gmail.com>
Date: Thu, Nov 11, 2021 at 4:53 PM
Subject: Re: Payment is overdue for your SBI CARD
To: <connect.customer@sbicard.com>
Unfortunately, you have only been sending me reminders without reading my request.
Please discontinue the same, as I have not accepted it for my use anymore
Dear MR Rxxxxxxx Pxxxxxxx,
The payment on your SBI Credit Card ending with 50 is overdue. Given below is summary of your statement as on 3,161.57
Total Amount Due- Rs. 1,464.84
Minimum Amount Due- Rs.
Please note that non-payment towards your outstanding may lead to negative impact on your credit score, levy of Late Payment Charge & other applicable charges, and also accrual of Interest at up to 3.35% per month.
Hence, we encourage you to make immediate payment. To make payment now, https://sbicard.com/quickpaynet.
Pls ignore if already paid.
Warm Regards,
SBI Card
Now I get an SMS as below, for a Card I never used and asked for cancellation once my old expired.
Dear SBI Credit Cardholder, Your card payment is overdue & the Total Outstanding is Rs. 1002.29; Min. Amount Due: Rs. 735.47. Please note that non-payment towards your outstanding may lead to negative impact on your credit score, levy of Late Payment Charge & other applicable charges, and also accrual of Interest at up to 3.35% per month. To make immediate payment, click https://sbicard.com/
Today I get a stern reminder from SBI Credit Card Division.
They refuse to cancel my Card. But want their Pound of Flesh from a retired Senior Senior Citizen
Is this the way to resolve an issue where none exists. See Screenshot below
I write the below displayed letter and in response I get as in trail.
If they block clients messages for whatever reason, then why have a
re-dressal system. Simply rename to the quality of service being provided.
From: Rxxxxxxx Rxx < @gmail.com>
Date: Thu, Jul 29, 2021 at 12:25 PM
Subject: Re: Your IRCTC SBI Platinum Card Monthly Statement -Jul 2021
To: SBI Credit Card Statement <Statements@sbicard.com>, <customercare@sbicard.com>
Dear Sir
Regret I do not have any card as mentioned in the mail .
Please Cancel the same as my Card has a different number from that mentioned
Hope you will do the needful with immediate effect
regards
Rxxxxxxx
No comments:
Post a Comment