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Wednesday 28 July 2021

Wrong SBI Credit Card Billed to me

 





Got a a call from one Ashok +911243633716  who heard me for 1m 18s and disconnected.
But after that I keep getting messages as earlier



and a mail asking me to Pay for something they never delivered or gave or I asked for
I have been constantly telling them I do not have/ want your card, so please leave me alone, unless you want me to file a lawsuit on SBI for mental torture of a Senior Citizen. Remember I am 69 years today
and I have Advocates who will fight my case and recover from you damages in excess of 1Cr.
Also you do not have any re-dressal mechanism. Just shoot and Scoot
You send me messages/SMS. I want to respond. There is No way I can
Resolve these first and see how India rises up against you


Got a call from Rajesh Kumar now( 9th December at 11:37 am. Spoke for 4 minutes 46 seconds) who said he is from SBI. The number he called from is +911243633799
Told him in no uncertain terms that I do not want your Card. Have not accepted it, so where is the question of Billing it to me.
He wanted my security details which I refused to divulge as I did get a few Cheat Calls like this last week too.

 

 I received a chat message on my whatsapp. The script has been saved and posted below
 
 

 

The above photos this person sent I saved on my PC. Then he/she deleted the same.


 


         
 

Received a call this morning from +919339113681. Said he was from SBI Gurgaon.
Towards the end of the conversation, I told him as a Senior Citizen I do not want to get
into anything further and just stop my Card. At which point he started abusing my dead mother.
 
It would be nice if someone from SBI could listen to the conversation, and tell this Gentleman, Not to Use abusive language ever.

 

  • Author
    SBI Card
    Thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.
    • Like
    • Reply
    • 13h
  • Reynolds Roy
    Call me anytime, but get this resolved
    • Like
    • Reply
    • 13h
  • Reynolds Roy
    My Number is 9820021267
    • Like
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    • 13h
  • Author
    SBI Card
    Please share your issue on sbicard.com/email or Please share your phone number with us over a private message we would be glad to assist you.
    SBI Personal Credit Cards Contact Us | SBI Card
    SBICARD.COM
    SBI Personal Credit Cards Contact Us | SBI Card
    SBI Personal Credit Cards Contact Us | SBI Card
    • Like
    • Reply
    • 23h
  • Author
    SBI Card
    Dear Customer, we would need more details regarding the issue to be able to assist you. Request you to send us a direct message with the necessary details and your contact Information.
    • Like
    • Reply
    • 1d
 
 











---------- Forwarded message ---------
From: Rxxxxxxx Rxx <rxxxx@gmail.com>
Date: Thu, Nov 11, 2021 at 4:53 PM
Subject: Re: Payment is overdue for your SBI CARD
To: <connect.customer@sbicard.com>



Dear Sir
I have been asking this Card not be issued and after the first mail been asking it be discontinued.
Unfortunately, you have only been sending me reminders without reading my request.
Please discontinue the same, as I have not accepted it for my use anymore
regards
Reynolds
Polycarp


Sender notified by
Mailtrack
11/11/21, 04:51:10 PM

On Thu, Nov 11, 2021 at 11:17 AM <connect.customer@sbicard.com> wrote:
Dear MR Rxxxxxxx Pxxxxxxx,

The payment on your SBI Credit Card ending with 50 is overdue. Given below is summary of your statement as on 3,161.57

Total Amount Due- Rs. 1,464.84
Minimum Amount Due- Rs.

Please note that non-payment towards your outstanding may lead to negative impact on your credit score, levy of Late Payment Charge & other applicable charges, and also accrual of Interest at up to 3.35% per month.

Hence, we encourage you to make immediate payment. To make payment now, https://sbicard.com/quickpaynet.

Pls ignore if already paid.

Warm Regards,

SBI Card

Now I get an SMS as below, for a Card I never used and asked for cancellation once my old expired.
Dear SBI Credit Cardholder, Your card payment is overdue & the Total Outstanding is Rs. 1002.29; Min. Amount Due: Rs. 735.47. Please note that non-payment towards your outstanding may lead to negative impact on your credit score, levy of Late Payment Charge & other applicable charges, and also accrual of Interest at up to 3.35% per month. To make immediate payment, click https://sbicard.com/quickpaynet. Pls ignore if already paid. 

Today I get a stern reminder from SBI Credit Card Division.
They refuse to cancel my Card. But want their Pound of Flesh from a retired Senior Senior Citizen
Is this the way to resolve an issue where none exists. See Screenshot below





I write the below displayed letter and in response I get as in trail.
If they block clients messages for whatever reason, then why have a
re-dressal system. Simply rename to the quality of service being provided.




---------- Forwarded message ---------
From: Rxxxxxxx Rxx <      @gmail.com>
Date: Thu, Jul 29, 2021 at 12:25 PM
Subject: Re: Your IRCTC SBI Platinum Card Monthly Statement -Jul 2021
To: SBI Credit Card Statement <Statements@sbicard.com>, <customercare@sbicard.com>



Dear Sir

Regret I do not have any card as mentioned in the mail .
Please Cancel the same as my Card has a different number from that mentioned
And also I wish to discontinue using your card which expired in Jun 2021
Hope you will do the needful with immediate effect
regards

Rxxxxxxx